Came out immediately on a Saturday evening to make our boiler safe due to an accident that had happened in our home.
About
Meet Ralph
The engineer you call is the one who turns up.

Meet Ralph
The engineer you call is the one who turns up
When you call West Gas Service, you speak to Ralph Watson. He looks at the job himself, explains what's wrong and recommends only the work you need.
He's qualified across gas, heating, plumbing, heat pumps and air conditioning, so one engineer can handle the whole job.
- Gas Safe registered
- WRAS approved
- G3 unvented hot water
- City & Guilds air source heat pumps
- MCS
- F-Gas
Repair before replace
If it can be repaired, it gets repaired
West Gas Service was set up after Ralph saw too many people overcharged or pushed into work they didn't need. You get a proper diagnosis, the options in plain English and a price agreed before anything starts.
Following two plumbers with ripoff prices, both informing us to replace the boiler. West Gas then attended and carried out a simple repair.Glen, Trustpilot
Reviews
Trusted by customers since 2017
He communicated with us at all times to discuss the repairs and provided a great customer service.
Have had a boiler that required constant resetting for the last two years with three different plumbers attempting to remedy. Ralph came out and worked his magic and had it up and running.
The work was carried out with care and professionalism. I was kept informed throughout and made aware of any issues.
A man who answers the phone, does what he says he is going to do and turns up when he says he is going to turn up. On top of that does a good job too.
West Gas Service installed our air source heat pump and new boiler and the entire process was stress-free.
On every occasion calls and messages were answered promptly and all appointments were attended on the time and day stated.
The pricing was very transparent from the beginning and there was no hidden cost.
He quickly identified the issue with our heating system, explained what needed to be done, and carried out the repair carefully and efficiently.
Ralph not only completed the job to a high standard but also left the workspace spotless, showing great respect for my home.
I've been using his services for over 10 years, and I haven't had any problems with my boiler since.
The heat pump installation was handled very professionally from start to finish.
Need a gas engineer or plumber?
For emergencies, call now. For anything else, send a message and Ralph will get back to you.
07866 567112ralphwestgas@gmail.com